Guest Testimonials
Montgenevre
Chalet L'Ours Blanc Feedback
“Just wanted to drop a quick mail to thank everyone at Zenith for another wonderful holiday.
Zoe, Pete & Alec @ L’ours Blanc were fantastic, nothing was too much trouble. What really makes the holiday for us is the personal touch, and from all of you at Zenith, it really comes across that you care about whether we enjoy our holiday, and do everything you can to make sure we do! Much fuss was made of Ewan all week which really made him feel at home, the room was just perfect, (with plenty of hot water!), and the food was once more of a really high standard. We really cannot thank you enough. Our thoughts are now turning to next year.....” Mrs M, Jan 2012
"Just a quick note to say that our holiday last week in Montgenevre was excellent.
The snow conditions were very good at the top of the mountains and with the sunshine we had a perfect combination. We found ALL the Chalet staff caring and obliging and worked well together. Pete (resort rep) was one of the best reps I have ever come across.
Thank you for all your help in arranging the holiday, Ski hire and Ski Passes." Jenny G, March 2012
" I would like to take this opportunity to say how thrilled we were with the holiday and my experience with Zenith from start to finish has been truly excellent - you all do a fantastic job and really made our holiday stressfree for everyone. From our initial enquiry through booking, meeting at the airport and the chalet staff. I have been most impressed with everyone I have dealt with - All have been most helpful, cheerful and polite and always willing to do what they can to make our holiday enjoyable and stress free!
Christmas dinner was really excellent and the staff should be very proud of what must have been a massive effort to feed us all so well on Christmas Day! The resort was fantastic and we couldn't believe how quiet the pistes and lifts were. A massive thank you to you all and all the best for 2011. I look forward to seeing what you have on offer next year! " Chris, Dec 2010
"....the resort away day was superb. Great idea, well managed. Transport on time. Friendly ski guide. Ted, Jan 2010
"Holiday was great, chalet perfect, as usual your staff went the extra couple of miles.." Nik, Feb 2011
"Please pass on our thanks to all your staff here (inc Sara) and out in resort (Sue, Kate, Lucy and Joe). You all did a great job and your team is credit to you. In fact if all works out OK, we may insist they're there for the week we're there....Kate especially :) I've got to say Montgenevre ticked all the boxes and is certainly worth going back to. Next time will be even better as we'll know what to expect, ski geography and all the other bits learn't. Right, down to next year.....!" Chris, Feb 2011
"I had been to Montgenevre before so knew what to expect - it's not Val d'Isere or 3Vallee and the facilities therefore cannot be compared with the big resorts - but then it's much cheaper and friendlier!" Mr Smith, Feb 2011
"...We only out once during our stay which was lovely but not a patch on kate, Lucy and Joes superb food was fantastic. Everything was fresh, hot, well presented and tasted amazing! They make a fantastic teamand you are very lucky to have them on board...You do not need to improve your chalet staff they could not have done anything different to help make our stay better. I couldn't ski for 3 days as I hurt my knew and without your very friendly staff I would have been very miserable! They looked after me and I really did appreciate their attention!" Chris, Feb 2011
"....I ski a lot and have experienced loads of chalets and chalet companies. You more than lived up to my expectations, I do not have any cause to complain and I hope you continue to thrive in the difficult market of providing ski holidays. Indeed and if I get landed with organising this trip next year, I will certainly look to you first.
You were well up there with other companies and much better than some of the higher priced operators. I enjoyed your friendly approach, your attention to detail and you made my job of organising this trip so much more pleasant than it could have been." Steve, March 2011
"Just to let you know that we enjoyed our Holiday in Montgenevre - what a gem of a resort. the chalet was well situated and we had very good snow conditions. thank you for your excellent customer services, I found all of zenith staff very helpful throughout from booking the holiday to the chalet staff. Kate and Joe make an excellent team and were keen to do all they could to make our stay enjoyable.
Sue had a good knowledge of the area and answered many questions. I will certainly book with you again (depending on price of course). I have been skiing for over 20 years and this is the first time i have ever felt the need to let a company know my views. although most holidays have been o.k i feel that you exceeded my expectations. Keep up the good work and best wishes for future seasons." Jenny, March 2011
"...... at the age of 54 it was my first time skiing, so felt apprehensive!, I needn't have worried, from the time of booking and throughout our stay in Montgenevre (a wonderful place, not just for a 'first-timer' but for everyone) we felt completely supported by friendly caring staff who did everything possible to ensure our stay was enjoyable and stress-free. Nothing was too much trouble.
My ski lessons (arranged at time of booking) were excellent - incredibly I was tackling a 'Blue Run' on only the third day, which boosted my confidence immensely!
Our chalet had a cosy atmosphere, evenings were fun sitting around the large table with other guests eating the delicious and imaginatively prepared food. We could then relax in front of the huge log fire, play games and chat. We will continue to recommend Zenith to all our friends and family. A super ski holiday!" Mrs G - Feb 2010
"Just a quick email to say thank you to all your staff for an excellent holiday. We returned from Montgenevre yesterday and had an excellent week. We were well looked after by Sue, Tom and Chris with nothing ever too much of a problem and we were made to feel very welcome. The accommodation was well located and I think all the guests agreed that this was some of the best chalet food we had all experienced.
Montgenevre was a resort that I had never heard of but works brilliantly for beginners or for those with young families, while also providing enough skiing for those who have skied before - I will definitely be recommending it (and Zenith of course!) to all of my friends and it wouldn't surprise me if you saw us back at some point next year. It is also worth noting that in the resort prices were very reasonable - I think the experience of many skiing in France last year was that everything was horrendously expensive - that is definitely not the case in Montgenevre which was a very pleasant surprise. Once again, please pass on my thanks to all of your team.
PS the call from Sue, our rep, just before we left for France was a very nice touch - it is the little things that make such a difference especially when travelling with children and skiing (where there are arrangements that can go wrong)" Stewart - Feb, 2010
"I was very impressed with the fact that even though we had booked our own flights you took the trouble to find flights which I could catch and provide costing as this made booking it up very easy and stress free. The late afternoon flight timings made it all the more enjoyable. I would be very likely to use Zenith again. I also like the flexibility you offer on arrival dates which is excellent when trying to arrange around work commitments. Well done!" Mrs C - March 2010
".........Ideally keep your late booking facility; working day changeovers and your personally managed transfers. I believe these are a big selling point and a bit of a niche market. Thanks for being so efficient" Mr S - March 2010
"The staff at all steps of the way couldn't be better. I have worked for tour operators and been on holiday with others and the Zenith staff were second to none (untouchable) Chris and Tom were friendly and always smiling, forever accommodating and the food was great. Sue our rep did everything that she could do for us, she looked for other ways to help us. Sara in the UK went above and beyond the call of duty by booking our flights and was very friendly and helpful every step of the way." Annique - March 2010
"...Just loved the resort. Quiet and with character. Was so impressed by the help you gave during the booking process. Sue continued the service in resort and was only too happy to accompany one on trips to ski shop or mountain guide office" Mr A - January 2010
"When booking with Zenith there was a noticeable concern and helpfulness from the staff that I used to see in other companies, but have not recently. I particularly valued the attempt to be flexible to my needs rather than 'that's it - take it or leave it' I was getting from other companies" Nik - Dec 2009
"Just to say the holiday was great - loads of snow and sunshine - conditions could not have been better and the slopes were fairly empty. Thanks for sorting everything out at such short notice. The location of the chalet was great and all went well." Tim - March 2010
"Thanks Zenith - great holiday for us. Excellent conditions and the package proved very good value for money. Thanks all round to your team." Edward - March 2010
Le Hameau des Airelles Feedback
"We had a fantastic time and have everyone at Zenith has been amazingly helpful. Nothing can be improved but I want to comment on the outstanding service from Sue, your resort rep who was above and beyond anything expected and is afantastic asset to your company. We feel like we had VIP treatment and could not have expected anything more. Many thanks again," Patti, Feb 2011
SERRE CHEVALIER
Chalet Ridon Feedback
"What we loved was the flexibility of the staff. They were so willing to help us with booking the dates and rooms we wanted. Nothing was too much trouble! The chalet hosts were great and tried very hard to make everything special. The chalet itself was really lovely. The open fire, the sense of space and the location right next to the piste made it superb. The driver Jimmy should be congratulated, his driving over a very icy mountain pass was reassuringly steady and controlled.
The photos of the Chalet Ridon do not do it justice, it is a gem and very unusual. We were impressed that we could phone on a Sunday evening and speak to Katie in person, as we needed to organise our holiday at the last minute." Jane Dec 2010
"Quick note to say that we all had a fab holiday and that the Chalet and Resort both exceeded our expectations - very impressed. No improvements required the chalet hosts and catering was excellent" Magnus Jan 2011
"We were extremely happy with everything and had a great holiday. All the team in Serre Chevalier worked very hard to make sure that everything went well and it was one of the best skiing holidays we have had. Well done to all of you. Many thanks" Claire and Mike Jan 2011
"Alison our resort rep was excellent, nothing was too much trouble and she was a real highlight for the trip. Chalet staff very friendly and sweet although lacking a little confidence and polish. Call centre were exceptionally helpful and everone seemed very sincere in trying to make our trip work. Was very impressed we were able to switched a booked room for a spare room we preferred with no hassle and also to use the showere/room on the last day - by far the best chalet changeover experience I've ever had - no stress at all." Jessica, Jan 2011
"The holiday was excellent. We all enjoyed ourselves immensely & were well looked-after. It was a pleasure to meet Tess, Miles and Alison. D Baker Feb 2011
"We have had a great week - the chalet is in a great location and all the good skiers in our group had a fab time in the snow! However the highlight has to be the food at dinner. Nick is a superb chef and even with fussy children and a serious vegetarian every morsel was devoured! Mr M - Feb 2010
"Without a doubt a fantastic catered chalet. Food was amazing, hosting top notch & the wine flowing. It was lovely to have a couple of people that treated us so well and also were lovely to have a general chat with. Thank you for making our holiday such a lovely relaxing and enjoyable time (cakes amazing)" Robyn - Feb 2010
"What can I say.....Saturday has come around so quickly and that's only a good thing, so many nights from this holiday the cuisine was amazing, all of this coupled with the fact we had excellent conditions makes this a fab hol! " Jamie - Feb 2010
"..........it has been seriously superb and I have never eaten as well on holiday. We're dreading going home! We felt positively pampered, all week in every aspect." Anna - Feb 2010
"It's been really wonderful to stay somewhere so child friendly , the children have all enjoyed their meals and tucked up in bed in time for the adults feeding time! Really excellent food, good variety beautifully presented with great service always with a smile. We have been made to feel very welcome and have been lucky enough to enjoy a splendid week of weather to match the hospitality" Mrs L - March 2010
"Thank you so much for a fabulous holiday and making us feel like part of the family! Excellent food! Excellent company! Excellent snow! Excellent weather! Excellent chalet! and Excellent 'La Grotte'!" Johnny - March 2010
".....Thank you for making us feel so welcome through our stay. Your hospitality exceptional and the food was the best we have ever experienced in a chalet. Andrew and Mark - March 2010
"Outstanding in every way, and only matched by that which is outside your control....The weather! We couldn't have asked for better! Mr W - March 2010
"We have just returned from our week at Chalet Ridon. We wanted to email you to say that we had a very good time in a lovely resort but especially wanted to say what wonderful chalet hosts Nick and Verity are. They were so welcoming, friendly and professional. The standard of the cooking was sensational with fantastic menus prepared, without exception, to a very high standard. They are indeed a great asset to your organization and helped us to enjoy a very memorable holiday." Mrs W, March 2010
Chalet Amandier Feedback
“Thanks Sara, we had a fantastic time. Look after the guys at Chalet Armandier - they are a credit to your company” Martyn, Feb 2012
“ I just thought I would write a quick note of thanks for our recent holiday with you in Chalet Amandier, Serre Chevalier, between March 4-11.
We were looked after by Jimi, Will and Paul. We had a brilliant holiday and enjoyed exploring a new resort. It was a great team effort, but I would like to single Jimi out in particular who was especially attentive and nothing was too much bother for him. My girlfriend hurt her leg one afternoon and had to get the lift down to Chantemerle but Jimi was very quick to drive over in the van to help her out and take her to the chalet.
The guys all echo my thanks and we would definitely use Zenith again for a calm, enjoyable and fun-filled trip to the slopes.
Thanks so much - still suffering the comedown from it all a week later!” Max, March 2012
"Just a quickie to say thank you. Alison was fantastic. So helpful! Plus big thanks to Jimmy and Charlotte who made us feel very at home and fed us brilliantly well!" Alan and Barbara, Feb 2011
"Just wanted to let you know that we have had a great holiday. The chalet was superb, very homely, lots of space and perfect for our needs. The holiday was enhanced by your staff who made us feel very welcome, produced some great meals and went out of their way to ensure that we enjoyed our stay. All the staff were very professional, friendly and approachable, please let them know how much we appreciated their support. I will definitely be recommending you to my friends!" Mrs Almond, Feb 2011
ALPE D'HUEZ
Chalet Louis Feedback
“We have just returned from a fantastic week’s skiing in Alpe D’huez, staying in Chalet Louis and wanted to write to say how fantastically we were looked after by both Wilf (our chalet host) and Kirsteen (the resort rep). We have stayed in several catered chalets on skiing holidays over the years, but our Zenith holidays experience was without a doubt the best. The food was fantastic, the chalet spotless and our Zenith chalet host ensured the chalet felt like home from the moment that we arrived to the moment that we left.
Spencer unfortunately fell awkwardly on day four of our holiday and sustained extensive damage to the ligaments in his knee. Consequently, we needed medical assistance to get home. Kirsteen was fantastic – from taking us to the medical centre to ensuring that the insurance company provided appropriate assistance for our travel home – she couldn’t have done more to support us and make the remainder of our holiday as worry-free as possible.
We understand that we will shortly receive feedback forms from you but did not want to wait to tell you how much we enjoyed our Zenith holiday (despite Spencer’s ski accident) and how very favorably the experience compared to previous skiing holidays that we have had. We hope that you will pass this feedback onto Kirsteen and Wilf.
We would recommend Zenith holidays to anyone and would be happy to provide further information or for any of our comments to be used on your website.
With very best wishes” Spencer and Ruth, Feb, 2012
"We had great time, Hannah was a fantastic and good fun. Mark also did what he had to do more than acceptably so all in all well done Zenith. Neale Feb 2011
"I just thought I'd drop you a line to say (apart from Stuarts injury!!!) we have had a great week. From booking at home to Mark in resort and Hannah in the chalet, everyone at Zenith has been great and really friendly and helpful." Sharon, Feb 2011
"Back to reality with a jolt this morning! , just wanted to drop you a line to say thanks for all of your help with our trip to Alpe Du Huez last week, it all went extremely well and largely down to you for being so attentive to our many and various requests prior to leaving.
The accommodation far exceeded our expectations as regards space, comfort and general level of finish and again both Sarah and Abbie took good care of us while we were there. The weather was hot and sunny and the only thing missing was some outdoor furniture for the balcony (not a criticism ) where you could air your feet after a long day on the slopes !
Will have no hesitation in coming back to you next year or passing on your contact details for anyone looking for professional guidance on organising a ski trip." Charlie - April 2010
"..............We had an amazing! time here, big part of it being your help yummy food and friendliness! " Netaliye - Mar 2010
"Thank you for the afternoon tea I enjoyed the peanut butter cookies the best, I liked the beef for tea and the desert was the chocolate crème brulee. Thanks from Ben, Shaun and Charlie. P.S Send my mum the recipe for the peanut butter cookies! " - April 2010
"Abbie what shall we do without you. Excellent all week - thanks so much for a lovely relaxing holiday" Dave -April 2010
"We just wanted to thank you for a great week. You made it very easy for us and made fantastic meals. We would love to come back and enjoy it some more" Era - March 2010
Chalet Paulette Feedback
“Sara, on behalf of all our parties may I take this opportunity to thank you and Zenith for a fantastic holiday. Both Chalet hosts, Leah and Wilf were first class cooks , amusing and really made us feel welcome.
Discussions indicate we will return!!! Watch this space.” Mike, Jan 2012
“Just to re-iterate what Mike has said, we really did have a fabulous holiday at the chalets in Alpe D’Huez. I have already sent an email to Kirsteen thanking both her and Wilf for looking after us so well...... I really did feel thoroughly spoilt! Wilf’s cooking was excellent and Kirsteen was extremely helpful in so many aspects of the holiday.
We will definitely return to you should we decide to go skiing again next year.
Many thanks to you all for such a great service.” Samantha, Jan 2012
“I wasn't sure whether our group would get a chance to give feedback individually, but I just want to say a massive thank you to everyone at Zenith for a fantastic holiday last week. Our rep, Kirsteen, was incredibly helpful and went far beyond the call of duty. She was so kind to arrange a dentist appointment for me and give me a lift to Huez and wait for me there, not to mention help with my french! I would have been lost without her. She also spent alot of time with my friend when he had to report his wallet as stolen.
Peter, our chalet host, was similarly really nice and helpful, and his food was excellent.
I will be recommending Zenith to my friends and hope to ski with you again in future. Many thanks.” Rhona, Jan 2012
"Overall, aside from rubbish snow conditions and a dodgy day of ski tuition which are both outside your control and responsibility I/we were very impressed with the resort, chalet, food and especially the chalet staff. To this end you need to do nothing to improve your service except possibly adding a full fry-up option to the breakfast menu ;0). Thank you for a very enjoyable holiday. Pete & Mark did you proud. Best regards" Andy and Caz Dec 2010
"I wanted to contact you to say an enormous thankyou for a wonderful holiday. From our first enquiry with you a year ago until the end of our trip it has been an absolute pleasure to deal with Zenith; excellent service throughout the booking process - particularly liked that staff can talk about the accommodation from personal experience and a lovely touch to be called by the resort rep prior to our departure! We had a fantastic week in Alpe D'huez;
Mark was a great rep, he had everything organised for us and really helped out on the first morning with getting our skis etc from the shop & our son to ski school on time. He was always there when we needed anything, sorting out private lessons, massages & a restaurant booking for us throughout the week, no bother at all, and was knowledgeable about the resort facilities & the skiing.
Peter was a great chalet host too, also knowledgeable about the resort and ski area - he was very good company & cooked lovely food! Really appreciated him doing an early meal for our son so we could enjoy our meal later. The only thing we would change is to have had more fresh snow, but there's nothing anyone can do about that!!
So we won't have any hesitation in booking with Zenith again, after years of ski trips with the big holiday companies what a breath of fresh air to receive such great service and care taken to ensure we had a brilliant holiday.
Thanks again! S Moreton Jan 2011
" I would just like to say that we both had a really good holiday and the staff where very friendly" Sophie Jan 2011
"Peter was an excellent Chalet host and was well mannered, aptien with a friendly nature. We all ahd a great time and look forward to another year on the slopes. Thank you also to Sara for helping us arrange all the details of the trip and meeting our ever changing demands J" Jamie, Feb 2011
"I just wanted to send you a personal email to say what a lovely holiday we had with Zenith and the team. We had a super week, despite the lack of snow (which I guess wasn't really your fault!) - and both Mark and Peter were great. We had a fabulous day in Serre Chevalier and lots of fun games in the evenings with Mark and Peter, the girls enjoyed both parapenting and ice karting and we all came home with panda eyes. So, all in all, a very successful week." Kate, Feb 2011
"......Thank you very much, and we look forward to skiing with you again." Mrs G March 2010
"Keep up the good work - Chris, Sarah and Katie provided an outstanding holiday experience for us. The flexible transfers were great and allowed an extra day skiing. Being met with a late night meal on arrival was a very pleasant surprise and that personal service and attention to detail continued right through the holiday. Thank you" Mr H - Jan 2010
"Great week in Chalet Paulette. Thanks to Chris and the team. Superb food, accommodation and good humours - and of course Zenith Holidays for getting all the details right. Cheers! Martin - Jan 2010
"Great chalet and location. Good food and wine without exception. Wonderful company on and off the slopes, thanks for ensuring my holiday was exactly what I needed. Thanks for saving me from the dodgy drinking game Kate and thanks for "Doing more" Chris! You're a great team! Sam - Jan 2010
"Thanks for making our holiday so enjoyable! We've loved staying here in the beautiful chalet in particular Chris's delicious meals and cakes of course! All your advice was really helpful and we loved the wine tasting at Lounge 21. The New Years meal last night was great there too." Mary and family - Jan 2010
"Definitely would come back to Zenith but would choose accommodation with a bath! Also would like to add the highest praise for our "chalet boy" Chris; he was wonderful, fed us like kings and queens, played games with us and the children on the odd evening and was charming and respectful" Mrs W - Feb 2010
"Excellent start for a new company I think. You should all be congratulated for giving us a short break!" Julian, Jan 2010
"..........Superb week. Many thanks to Chris, Abbie & to Kate. Great team. Excellent food particularly pear cake! Already booked for Feb 2010! Phil - Jan 2010
"Fantastic 5 day break. All went to plan, very smooth arrival and collection of equipment. Chalet is more than we expected. Delightful host Chris, wonderful food and wine. We will be back! Mrs D & Family - Feb 2010
".....2nd time was even better than the 1st. Thanks for brilliant food and hospitality for Chris and faultless professional organisation by Sara. We'll be back! (again!) Declan - April 2010
Chalet Hermione Feedback
"We had an excellent week, Mia and Hannah were an absolute delight. They made our holiday complete. We have had such a happy time with yummy food and lovely company which is really important at Christmas" Julie Dec 2010
"Mark our rep was great, very helpful and attentive and did a great job in buying all the baby stuff. Mia, our chalet host, was excellent. She was polite, attentive and an excellent cook. Prior to our departure Sara was excellent as well. The help she gave with the booking was excellent and she was much more helpful that other booking agents I have used in the past."
We had a great time and everybody concerned with Zenith have been great. We'll definitely book again through you and I'll be recommending others to do the same" M Porter Jan 2011
"Many thanks to all for a wonderful week in Alpe D'Huez. The chalet was very comfortable & much larger than we were expecting from the photos. Mia was a delight with quiet efficiency, yummy cakes & plenty of very good food & excellent company around the chalet. Mark was an all round good egg ,very organised & helpful. We will be recommending Zenith to everyone for a great holiday at very competitive prices." Penny, Feb 2011
"Had fantastic service from Zenith and ESF all the way through, I even skied with your guys on a trip to Serre Che all day when they could easily (and justifiably) had sometime to themselves, it was the highlight of my trip" Will, Feb 2011
"Great space in the chalet. Stunning views at breakfast. Paddy was outstanding even if he was kept up late every night" Cecilia - Feb 2010
".....Food brilliant - suspect weight gain despite the exercise! Great chalet. Great week helped by good food and Paddy's cakes. A lovely week our 2nd in Alpe D'Huez and we would return. Well done to all the Zenith team in resort who made our stay so comfortable" George - Feb 2010
"Cheers for the warm welcome, really enjoyed ourselves. Thanks Paddy, great chalet and good food and cakes were very good too. Chalet was very convenient for lifts, shops and bars and I would love to come back with the family. Would recommend Chalet Hermione to friends for warm welcome and facilities. Snow was really good" Ian - March 2010
".......all 3 reps we met were lovely & very friendly - they can't do enough to ensure ones stay is a fantastic one. Maybe sort a few DVDs and a few more English channels on the telly! 'Pig goes Pop' was rubbish but that racing game was awesome! Paddy should could come cook for me at home!" The Knight crew - March 2010
"Great chalet, splendid views, good beds, fine location, but a wonderful chef!! Well done Paddy for a wonderful week. Mr S - March 2010
Chalet Ellen Feedback
“A beautiful chalet that is close enough to enjoy Morzine but far enough out to be tranquil. It is spotlessly clean with great facilities and the staff were great, right from booking it at home through to getting us to the slopes. We were a group of 7 adults with a 3 year old and nobody had a bad word to say, brilliant value.” Mark Feb 2011
"The chalet was really cosy and loved the real log fire which made the chalet feal like a real chalet. The guys who catered for us were brilliant, amazing food and a good laugh. They went that extra mile helping us find our feet in the resort". Carl Feb 2011
Ljubljana
If one said the good folk at Zenith Holidays were helpful and were unfazed by the several twists turns and the masterful ‘mmm, I’m not sure I can make up my mind just yet, and, oh, the dates…. ah well, yes’ customer dance in which I specialise, that should rightly elicit a response of ‘so what?, that’s their job’, and you’d be right.
If I said, Zenith Holidays put their several years’ experience of the travel and holiday business at my disposal you might imagine I liked the firm’s director Katie whom I happened to know and was seduced by the dulcet tones of Sara, the lady with whom I was in telephone and email contact. You’d be right, but that’d be to miss the point.
To be told ‘I never list a hotel at which I’ve not stayed’, now that’s saying something. We were recommended the Park Hotel in Ljubljana is a good standard 3 star hotel - I nearly said no great surprises, but then there was a little tiny birthday card - my wife failed to understand my surprise saying ‘you’ve shown half of Europe your passport, how could you be amazed at being the recipient of birthday greeting’, in any event, it left me grinning like a 10 year old.
And then I practised the ‘I’m on holiday – oh I left my brain back in Blighty, time for a small panic’ routine [no, the details are cringe inducing so, I’ll not outline them] anyway, I fired off an email and I got a response in 25 minutes – all before breakfast – I had a feeling it’s have been quicker if my smartphone had been as smart as advertised.
On the day we were due to leave, I spotted a British couple at the hotel reception making frantic telephone calls – using 3 handsets trying to get back home – they’d had to truncate their holiday because the lady’s father had been taken to intensive care. I couldn’t help but think, if only they’d booked with Zenith Holidays, their return, especially at such a dark hour could have been rendered infinitely free of hassle, headache and possibly expense.
Of course I talk too much, but that was my [brief] way of saying not only would I trust Zenith Holidays to organise my next and every other holiday, I’d recommend them without any qualification. Ade, Sept 11
